![]() This is an example of taking an unhappy customer, owning the problems and turning them back into a very happy customer.End cities naturally generate all over the End's outer islands. They are solid, high quality, extremely well built, and while not inexpensive, when you see the quality of the materials used and everything that goes into taking this from "idea" to "functional in my house".it really is a pretty good value.We are very happy. At the end of the day, the stairs ARE spectacular and look great in our home. It took some time, and this resulted in not being able to use the property as much this summer, not having Grand-kids up because the stairs weren't safe until completely assembled, etc.I am happy to report that Paragon did get back in touch with me and they made it right. The cables are under tension, there is a whole order and process to assemble it properly, and once it is assembled, it doesn't come back apart. □□However the hand railings were not properly powder coated and the riser limiters were the wrong size.I was not overjoyed with the responsiveness around getting those items fixed and we could not really put the stairs together until we got those things resolved. But got that straightened out.The stairs when they arrived, were spectacular. Our Lake Home is in a somewhat remote area in Northern MN and Paragon is out East, so getting the wrong 1,000 pound piece of steel was not an option.We had some challenges with the shipping, both the timing (late) and the location of the actual delivery. Often times with the Paragon guys on the FaceTime while me and my contractor measured. changes in real time (lets see how that would look?)We measured and re-measured many times so it would be accurate. Did lots of Zoom calls and FaceTime with simulated drawings of the stairs in our home.Making. Here is the story-First off, the design process was great. I had originally posted this as a 1 star, but have changed that.We had some challenges, to be sure, but it ended well. ![]() We offer a variety of small space stair solutions that are fully customizable, so whether you’re looking for modern designs or traditional styles, we can help you manifest your vision! Our team will work with you to ensure that your stairs match perfectly with the style and decor of your home, while also maximizing the utility of your square footage. ![]() That is why we’re committed to making sure you get the perfect staircase design for your small space that won’t have you feeling like you forced it. Staircase designs for small spaces can be especially difficult to blend into your house’s theme, after all, space is limited, and you don’t want to have to sacrifice style or functionality. Additionally, we can also help you create customized options that will perfectly fit the size and shape of your home both visually and functionally. All our staircase solutions are designed with your small space in mind. We can provide you with a variety of small staircase ideas to choose from. Whether you’re looking for a minimalist design or modern look, we can help you find the perfect stairs design for your small space.Īt Paragon Stairs, we believe every home should have great staircase designs regardless of its size. We understand that a staircase takes up precious room in a small area, and we specialize in making sure that you get the most out of it. Our small staircases are designed to make the maximum use of any available space – no matter how tight it may be. Whether you’re looking for clever stairs for small spaces or unique staircase designs, we’ve got the perfect fit for your home. Here at Paragon Stairs, we are experts when it comes to designing small space stairs solutions and maximizing the utility of your square footage.
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